Help Centre

1) Security

Shop safely and secure with SaleEvent.ca. We are serious about trust and security and protect our online transactions with SSL encryption provided by COMODO. Our Secure Server Certificate provided by COMODO insures your personal information is protected with strong industry-standard 128/256 bit encryption with trusted digital SSL Certificate authentication and encryption.

Pages that require personal information will show an address starting with "https://". This indicates that page the page is secure and communications are encrypted.

Shop safely!  128 bit SSL encryption by COMODO



2) Payments

We accept Visa, Matercard, Amex and paypal payments. All credit card orders placed through SaleEvent.ca are processed securely by paypal. A paypal account is not required for transactions and we do not retain credit card information in our database from these orders.
To order by phone please call 1-888-628-0106

Shop safely!  128 bit SSL encryption by COMODO



3) Shipping

We currently ship to Canada and the continental US and use Canada Post for shipping orders. Orders are usually processed same day if order is placed before 3pm est ( excluding weekends ) but on rare ocassions can experience 1-2 days for processing. We work hard to get your order shipped to you in a timely manner. If you require any special intructions to be followed with your order please add these instructions to the comment field while completing your order.

PO BOXES and Billing/Delivery addresses that do not match
Delivery addresses that do not match credit card or billing address and shipments to P.O. Boxes may require written or verbal confirmation prior to shipping.

Shipping Estimator
We provide a shipping estimator to help guage shipping costs of your order. To use the shipping estimator add items to your shopping cart. On the shopping cart page look to the bottom left of the products listed in your cart to see the shipping estimator button. Click the shipping estimator button and fill out any details needed for the shipping estimate.
Shipping Estimator

Shipments to the United States
The following are the services offered to orders from the United States. Please note these are only estimates.
To see more accurate shipping rate please use the shipping estimator or see above for instructions on using the shipping estimator.

Canada Post Service Estimated Delivery Time Tracking Info
Expedited Parcel™ – USA 4-8 days between major centres in Canada and the US Tracking info provided
Xpresspost™ – USA 2 and 3 business days between major centres in Canada and the USA Tracking info provided
Priority™ Worldwide Noon the next business day between
major centres in Canada and the USA
Tracking info provided
   

 


4) Refunds and Returns

Your satisfaction is our goal! In the rare event you recieved the wrong or a defective product or there was damage to the package in transit we will issue a refund for the sale price of the products in question or offer a credit towards a future purchase. Refunds will be processed within 7 days of notification. Notification to us of one the above events must be made within 30 days of purchase.

New Products